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Hi,


 


I am wondering why my used storage space does not reduce when I delete data.


 


Can anyone help?


Thx Chris

Hi Chris,


Welcome to the Box Community!


I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.


Thank you for posting!


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