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Question

Storage space reported wrong.

  • May 23, 2025
  • 2 replies
  • 87 views
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Hello, my box storage is reporting "almost full" and is completely inaccurate. Could you please run the 'box script' to correct my account? Thanks. 

    2 replies

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Forum|alt.badge.img

    Hello, 

    I am experiencing a similar issue, I show 100GB of storage used buy only ~30GB on my computer for the same folders. 

     

    Thank you!

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