Question

Storage space reported wrong.

Hello, my box storage is reporting "almost full" and is completely inaccurate. Could you please run the 'box script' to correct my account? Thanks.

Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Hello,

I am experiencing a similar issue, I show 100GB of storage used buy only ~30GB on my computer for the same folders.

Thank you!

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