Hi Daniel, 

Welcome to Box Community and glad to assist!

Looks like your storage count is correct. You can confirm it by logging in to  box.com> Account Settings> Storage Used. 

If you happen to still experience storage issue, please let us know in this forum. 

We'd love to further assist!

URGENT :I still have storage issue.  I bought a new plan with 100GB and it has not solve my problem. I only have 15Kb used.  I can't upload anything, I'm getting an error message saying I have reach out the maximum storage space.