Hello, I have deleted all my files.
I have deleted all my files and emptied my Trash. I have left it as it is for a month and still the capacity has not been reduced to zero.
Can you reset it with support?
Question
Storage space is wrong.
Hi there,
Welcome to Box Community!
To help address this issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.