Skip to main content
Question

Storage space is full while it is not, need to reset count of free space

  • May 27, 2025
  • 1 reply
  • 11 views

Forum|alt.badge.img

Could you please again to execute script to recalculate free space of my drive. Thank you

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

I don't think it is the case. It says 10 of 10gb is full while actually only around 5GB max in drive.

And I cannot upload any files anymore.

Please refer to the issue https://support.box.com/hc/en-us/community/posts/20800651107475-recalculate-free-space

it was the same and was resolved only after admins executed some internal script.