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Question

Storage Space Inaccuracy Issue - Saurabh Bhatnagar

  • May 23, 2025
  • 1 reply
  • 12 views

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Hello. I request to run a script for my account to fix the data inaccuracy issues around my storage size, folder size, and file counts, pls. I'm facing lot of issues because of it. Thank you Saurabh Bhatnagar

1 reply

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Hi Saurabh,

Welcome to Box Community and glad to help! 

Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

As always don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

Hope it helps!