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Question

Storage space in not reclaimed

  • May 23, 2025
  • 1 reply
  • 40 views
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Hi!

My account has the "storage space in not reclaimed" issue, please run the script for me. Thank you.

    1 reply

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    Hi Leela, 

    Welcome to Box Community and glad that you've joined this forum. 

    Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as indicated, please let us know and we'll help you fix it. 

    Hope it helps! 

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