Hello, this is my registration email: [personal information--redacted] , I need more storage space, but I tried many times and couldn't upgrade. My credit card has no problem with the bank. Please guide me to upgrade my box storage space. Thank you.
Question
Storage space cannot be upgraded
Hi there,
Welcome to the Box Community!
Box Billing team can help look into the issue with your upgrade.
Kindly send an email to billing@box.com and one our billing representatives will reach out to you to investigate on this.
Thanks for posting and let us know how else we can assist you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.