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Question

Storage Size Issue

  • May 23, 2025
  • 1 reply
  • 9 views

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Please run your script to correctly reflect my proper storage size. I have checked all my folders thoroughly and don't have 4.3 Gb worth of files.

1 reply

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Hi there, 

Welcome to Box Community and I'm here to help!

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting!