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Please help, 
I cleaned some files from my account, but it still shows like it's almost full.
I contacted you before and you were able to fix it, but now it's doing it again.

I couldn't find the "Used storage" in my account.

Thank you 

Hi there, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

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