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Storage shows Full, when it is not by a long shot

  • May 23, 2025
  • 1 reply
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Storage shows as 100 GB full when there are less than 30GB in account. Hopw do we remedy this silly problem?

    1 reply

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    Hi Chris, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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