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Storage shows as 100 GB full when there are less than 30GB in account. Hopw do we remedy this silly problem?

Hi Chris, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 


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