Skip to main content

My account shows 9.8 GB out of 10 GB full on my storage, but there's barely 1 GB actually used. Please run your script or resolution process to resolve this.

Hi Patrick, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 


Reply