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Question

Storage showing wrong amount

  • May 23, 2025
  • 1 reply
  • 19 views
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My storage is showing almost full but that is incorrect.  Can you please run the fix script on my account?  Thank you!

    1 reply

    C
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    Hi Heidi, 

    Welcome to Box Community and I'm here to assist! 

    We've fixed your storage count, as per your request. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting! 

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