My Storage showing 8.1 gb used out of 10 gb, but I have only used about 1.75 gb, then where is the other space gone. Also Trash is Empty ?
Question
Storage showing less space that available
I have exactly the same issue, Box is showing 9GB used but when I download all the content it shows the size of 2GB!!! Trash is also empty
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Hi Paras and Lawrence,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Should you experience the same issue in the future, please let us know
Thanks for posting!
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