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Question

storage showing is not correct

  • May 23, 2025
  • 1 reply
  • 8 views

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I've deleted everything and it is still showing that 13gigs are being used. can someone run the script on my account to reset it to zero while I have it empty?

Thank You

 

1 reply

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Hi Jim, 

Welcome to Box Community and glad to help! 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. 

In the future, if you experience storage inaccuracies, please let us know in this forum. 

Thanks for posting!