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I have deleted everything from my storage, and also emptied the trash can. My storage is still showing as full days later despite it being visually empty.


Could I have some help with this please.

Hi there, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 


Thank you so much. I very much appreciate your help with this.


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