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Hello.  My storage says I am using 13.1GB of 100GB.  But I am currently using 0. I am about to upload a lot so by the time you get this it will appear I am maxed out on storage.  But 13.1GB of that is not actually being used!  Why does Box continue to do this all the time?!

Hi Christy, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


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