Hello. My storage says I am using 13.1GB of 100GB. But I am currently using 0. I am about to upload a lot so by the time you get this it will appear I am maxed out on storage. But 13.1GB of that is not actually being used! Why does Box continue to do this all the time?!
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Hi Christy,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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