Hello! I keep getting a message that my storage is almost used up. But I deleted several GB of files. I noticed a number of other users posting about this. Could I get the same "recalibration" that was done for them please? Thanks so much!
Question
Storage says full despite deleting numerous files.
Hi Noel,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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Hi Box Community Manager,
I have the same problem as other users, that my storage is full, so I deleted lots of large files. My storage is still full. I would be grateful if you could please help me.
KInd regards,
Teall
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