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Question

Storage says full despite deleting numerous files.

  • May 23, 2025
  • 1 reply
  • 67 views
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Hello!  I keep getting a message that my storage is almost used up.  But I deleted several GB of files.  I noticed a number of other users posting about this.  Could I get the same "recalibration" that was done for them please?  Thanks so much!

    1 reply

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    Hi Noel, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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