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Question

Storage says full but there are no files.

  • May 27, 2025
  • 1 reply
  • 85 views
C
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I have deleted all of the files in the account & trash, but the storage is not zero.

And unable to upload the new files.

Request to do the needful.

    1 reply

    C
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    Hi Saresh, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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