Question

Storage says full but there are no files.

I have deleted all of the files in the account & trash, but the storage is not zero.

And unable to upload the new files.

Request to do the needful.

Hi Saresh,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

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