Can someone at Box support please reset my Storage. I deleted files but still show 90.6 GB out of 100GB used . Other times this has happened, support had to run a script to correct problem.
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Hi Stephen,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.