Hello, please run the script to reset the storage as suggested in the thread,
https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
My total storage is 50G, and the current content 0G (I moved everything), but the dashboard shows incorrect storage occupancy. Please reset it so that I can move additional desired files to Box.
Thanks a lot
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
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