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Question

storage reset script

  • May 23, 2025
  • 1 reply
  • 12 views
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Hello, please run the script to reset the storage as suggested in the thread, 

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

My total storage is 50G, and the current content 0G (I moved everything), but the dashboard shows incorrect storage occupancy. Please reset it so that I can move additional desired files to Box.

Thanks a lot

    1 reply

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    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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