Hi, I have deleted a ton of files from account and the storage is still showing as full. Please have someone reach out to me to do a storage reset. Thank you.
Hi Blueprint,
Welcome to the Box Community, I'm happy to help!
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.