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Storage Reset

  • May 23, 2025
  • 2 replies
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The storage count is incorrect on my account.  Please run the script to correct.  Showing 52GB used, should be about 28GB.

    2 replies

    Forum|alt.badge.img

    Hi Melinda, 

    Welcome to Box Community and I'm here to help!

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

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    Forum|alt.badge.img

    Hello-

    Can someone please look at my account as well? I am getting the error that I have no storage left to upload but I just deleted quite a bit of content and my storage number hasn't changed from 10GB.

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