Hi Melinda, 

Welcome to Box Community and I'm here to help!

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting!

Hello-

Can someone please look at my account as well? I am getting the error that I have no storage left to upload but I just deleted quite a bit of content and my storage number hasn't changed from 10GB.