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Storage Reset

  • May 23, 2025
  • 1 reply
  • 26 views
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I can't find a way to contact you, so I create another one of this posts about storage reset.

I deleted all my files, even those from the recycle bin, but the account tells me, that 9.5 GB are still used.

Please run the script for me that you mention here: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community!

    Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected.

    Let me know if you have any further questions.

    Thanks!

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