Hi Box Support Team,
Please run the script that will recount all of the files and how much storage is being used in my account. There should be some storage left, but now my desktop client cannot synchronise due to space issues. Thanks.
Pablo.
Question
Storage recount issue
Hi Pablo,
Welcome to Box Community and glad to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
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