Question

Storage not resetting - Please Run a Script to help reset

Can I please have a script run on this account as the storage is saying it is close to full when I have less than 1gb of files

THank you

Hi JK,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!

Hi Rona, thank you for that

This issue keeps occurring sorry, are you able to reset again?

Many thanks

Sign up