Skip to main content

Hi Support Team,


Can you please run the script against my account to resolve the issue where it is reporting inaccurate storage usage?


https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks in advance.

Hi Katelin, 


Welcome to Box Community and I'm here to help!


We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 


Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect


Thanks for posting! 

Thank you Rona!

Reply


Terms & ConditionsCookie settings