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Question

Storage Not Clearing

  • May 23, 2025
  • 2 replies
  • 8 views

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Hello Support Team,

The available storage space seems to remain the same, even if I delete files. Is there a way you can help me re-establish the real available space?

Thank you so much.

2 replies

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Hi Juan, 

Welcome to Box Community and glad to help! 

It seems that you must reach out to your internal helpdesk team to address this issue. 

Thanks for posting! 


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Hi Rona,

Where can I reach out to my internal helpdesk?

 

Thanks,