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Question

Storage misreporting full

  • May 23, 2025
  • 1 reply
  • 8 views
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l am no longer able to upload files as my storage is reported as full (10GB out of 10GB), during a cleanup when I was in fact deleting a lot of files and also clearing the Trash.

    1 reply

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    Hi Martun,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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