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Storage limited

  • May 23, 2025
  • 1 reply
  • 72 views
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Hello
all files have been deleted but my storage shows that I am using 8.5 GB and therefore only 1.5 GB available.
Can you help me because I can't find any solution?
THANKS

    1 reply

    Forum|alt.badge.img
    Hi Fred,  

    Welcome to Box Community and glad to help! 

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

    Should you experience the same issue in the future, please let us know,

    (https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect).

    Thanks for posting!

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