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Question

Storage limit says Full, but I have less than 500MB in my folders

  • May 27, 2025
  • 1 reply
  • 63 views
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Hello,

My storage limit says full, but I have less than 500MB in my folders and I am supposed to have 10G.

Is there a way to reset my actual storage limit? The storage used has been wrong for some time.

Thank You,

Sam

 

    1 reply

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    Hi Sam, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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