Can you reset my storage? I deleted files but it still show's an vastly incorrect number.The last time this happened, support had to run a script to correct problem. Thank you for attention. :)
Question
Storage limit reset, please :)
Hi Jeremy,
Welcome to Box Community and glad that you've joined this forum.
Great news!
We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.