Can someone at Box reset my Storage. I deleted files but still show 100GB out of 100GB used. Other times this has happened, support had to run a script to correct problem.
Question
Storage Limit Reset
Hi Stephen,
Welcome to Box Community and glad to assist with your storage issue.
Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage.
As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.