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Question

Storage limit reset

  • May 22, 2025
  • 1 reply
  • 4 views
C
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Hi There

I currently have no files in my account (just a couple of empty folder) but am showing as out of storage (as below). I believe you can run a script to reset my storage. Can you do this?

Cheers

 

 

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to the Box Community! 

    I have cleared your storage and it should be updated on your end now, Kindly check this article as to why this issue occur: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks!

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