Hello, my account has reached it's limit although i haven't even used 30gb of 50gb
The storage doesn't seem to be correct. Are you able to help?
Hi Joseph,
Welcome to Box Community and glad to assist!
Upon checking, it shows that you're still yet to reach your maximum storage. To investigate, try to check who owns the folder you're uploading your files into.
If it's a shared folder, confirm the folder owner as the latter may have reached his/her limit.
Hope it helps!
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