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Question

Storage Limit Reached even though haven't even used 1gb of 10gb

  • May 27, 2025
  • 1 reply
  • 10 views

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Need assistance ASAP with the Storage limit on our account. We have used less than a gb but we can't upload anything else as apparently we have used all 10gb...... 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Taylor, 

Welcome to Box Community and glad to assist!

Upon checking, this only folder present in your account is your collaborated folder. Since this is a shared folder, please contact the folder owner, as your storage error varies according to the folder owner's storage allocation. 

Thanks for posting!