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it says my storage had reached the limit, I deleted a large number of files but amount does not change.  I'd manually sum up the storage space, and it should be 27GB, instead of over-the-limit of 50GB.


Thanks.

Need help because could not upload more files to box

Hi there,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 

Hi Rona. Thank you very much for your help.  It worked.

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