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Question

Storage Limit Reached

  • May 22, 2025
  • 1 reply
  • 39 views

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I've got a user on our account receiving the storage limit reached message, however the user and business are on the unlimited storage plan.  Could somebody assist?

1 reply

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Hi Tanner,

Welcome to the Box Community!
This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
Please check your email for updates. 
 
Best,