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Storage Limit Issue

  • September 10, 2026
  • 1 reply
  • 18 views

 Hi,

I am currently on an Enterprise trial subscription as an administrator.

However, I encountered a 'Storage limitation' notification while uploading data (as shown in the screenshot below).

Shouldn't this plan offer unlimited storage?

 

Best answer by Rona Box

Hi ​@Tino Chao, 

Welcome to Box Community, and we’re glad to assist! 

Note:  Unlimited storage is part of your Box Enterprise plan. You can find that information to box.com/pricing

 

For us to review your account, please reach out to our Billing team by emailing billing@box.com or create your ticket and select Billing. 

 

Thanks for posting, and we hope to get this sorted out soon! 

      1 reply

      Rona Box
      • Rona Box
      • Community Manager
      • Answer
      • September 10, 2026

      Hi ​@Tino Chao, 

      Welcome to Box Community, and we’re glad to assist! 

      Note:  Unlimited storage is part of your Box Enterprise plan. You can find that information to box.com/pricing

       

      For us to review your account, please reach out to our Billing team by emailing billing@box.com or create your ticket and select Billing. 

       

      Thanks for posting, and we hope to get this sorted out soon! 

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