Can you please investigate my account, specifically the storage limit? I believe it to be in error. I also have the same issue with my other account - [info redacted]
Thank you :)
Page 1 / 1
Hi Michelle,
Welcome to Box Community and I'm here to help!
We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.
Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.