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Question

Storage limit exceeded

  • May 22, 2025
  • 1 reply
  • 5 views

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Hi I am getting the below error on my enterprise Edition.
On which condition i will get this error during the upload?

ERROR The API returned an error code: 403	{"type":"error","status":403,"code":"storage_limit_exceeded","help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Account storage limit reached","request_id":"XXXXXXXX"}

 

1 reply

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Hi there,

Welcome to the Box Community! I'm happy to help.

This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

Please check your email for updates. 

Best,