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Question

storage limit

  • May 23, 2025
  • 1 reply
  • 22 views
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Hi,

I am wondering how I can increase my storage limit.

Can I buy it? I don't know why it gives me only 1 GB...even though I am using it via my workplace account. (bcm.app.box.com/login)

    1 reply

    C
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    Hi Julie, 

    Welcome to the Box Community, I'm happy to help!

    If you need more storage for your Box, you will need to reach out to your Box Admin to assign a new value.

    They may edit and increase managed user's storage in the user details section of your account in the Admin console following this article: https://support.box.com/hc/en-us/articles/360043691574-Configuring-and-Editing-Users.

    You should be able to find your Admin's contact details under your Account settings > 'Account' tab and scroll down to the "Account details" section.

    Thanks for reaching out and if you have questions, please let me know!

    All the Best, 

     

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