Skip to main content
Question

Storage Issues

  • May 27, 2025
  • 2 replies
  • 78 views
C
Forum|alt.badge.img
Support team, I need you to run a script for my account 
to fix data inaccuracy issues related to my storage size. 

Help me please  
Thanks in advance.

    2 replies

    C
    Forum|alt.badge.img

    Hi Diego, 

    Welcome to Box Community and glad to assist with your storage issue. 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

    Hope it helps! 

    C
    Forum|alt.badge.img

    Thanks =)

    Terms of ServiceAccessibility statement