Question

storage is showing full, but it is not correct

Dear Support,

My Box storage is showing full, but this is not correct. Please rectify this issue.

Regards,

Hi Osama,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!

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