Skip to main content

As the title says, my storage is showing that I have used 9.5 GB out of 10 GB available so it is not letting me upload a 700 MB file.  I have deleted everything and emptied the trash folder.  Please advise.  

Hi there,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Hope it works!


Reply