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Question

Storage is showing full, but I have deleted everything.

  • May 23, 2025
  • 1 reply
  • 58 views
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As the title says, my storage is showing that I have used 9.5 GB out of 10 GB available so it is not letting me upload a 700 MB file.  I have deleted everything and emptied the trash folder.  Please advise.  

    1 reply

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    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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