Question

Storage is not full, but is showing as full

My storage is saying that I have no more space to download files. However, I have zero files on my box account.

Hi Louis-Jose,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

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