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My storage is saying that I have no more space to download files. However, I have zero files on my box account.

Hi Louis-Jose,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 


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