My account keeps telling me my storage is full. I recently deleted all files in the account, emptied the trash bin and added approx 5Gb of files. The account total shows I have used 49.9Gb out of 50Gb but this is not correct. I'm unable to store any more data in the account.
Hi Paul,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
Thanks! All fixed now.
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