My account keeps telling me my storage is full. I recently deleted all files in the account, emptied the trash bin and added approx 5Gb of files. The account total shows I have used 49.9Gb out of 50Gb but this is not correct. I'm unable to store any more data in the account.
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Hi Paul,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
Thanks! All fixed now.
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