My account keeps telling me my storage is full or almost full. I have checked and my deleted folder is empty, my account has 1 file in it that is 78MB. It cannot be sitting at 16.6GB out of 20GB like it states.
Question
Storage is not Full
Hi Christy,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.