Skip to main content

Good morning everyone,


I have noticed that my account displays wrong information about the storage availability. I have deleted several files but it is still almost full.


I have read that a script can be run to update that information and it is something that I haven't had before, could I have this in my account? Even if only can be requested once, I will need the space soon.


Thank you! 

Hi David,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


Hey Rona,


Thank you very much for your time and service.


Everything is correct now :) 


Have a nice day!


Reply