I have read through the support forum, and the answers have not been helpful.

• I was notified that my storage was full.


• I deleted 25% of the files I had stored - A week ago


• The storage still shows as full


• I cannot upload (one answer said to ignore the reported size and upload)


• This is a free account, but I can't use it and it would seem to be a simple thing for someone at Box to fix.